Categories

Articles

 Are you able to receive emails but not send?

If you aren't able to send email, this usually means three things... (1) your internet provider...

 Are you able to send emails but not receive?

Either your domain is over quota, or your e-mail address itself is over quota. You will need to...

 Create DNS records at HBJamaica for Microsoft

 Customer on HBWEBHOST complain they CANNOT SEND OR RECEIVE EMAILS

Thank you for contacting us.  You have reached the support desk.  We have completed a test and...

 Difference between POP3 and IMAP

POP vs. IMAP POP (Post Office Protocol) POP3 allows you to download copies of your email...

 DOs and DON'Ts for Marketing Emails or Sending Bulk Emails (CAN-Spam Act)

If you use email in your business practices, you should already be very familiar with the...

 Email Troubleshooting

Email Troubleshooting to get your mail working: Email Troubleshooting Make sure your user...

 GENERAL Email settings for any Email Client

Be sure to replace yourdomain.com with your actual domain name.   Your/Display name: anything...

 How do I create and remove email accounts?

1. Log in to your cPanel > Mail section > Email Accounts menu: 2. If you have multiple...

 How to Adjust Email Quota (space) in cPanel

When creating email accounts in cPanel, users have the ability to set the email quota for each...

 How to back up and restore emails in CPanel webmail

Within our cPanel mail service for your domain, you can back up (export) your emails using both...

 How to change the password of an e-mail account

We recommend to change your password at least once a month. To do so, please do the following:...

 How to fix common problems with Outlook .pst and .ost data files

If your data files in Outlook won't open or get corrupted, or items appear to be missing in your...

 How to set up cPanel webmail to Horde

 How to set up email Forwarders

  To set up Forwarders for you email (or to forward your email), please VIEW THIS VIDEO

 How to set up webmail Client: RoundCube

Set up Webmail to Autoload to the direct client 1. Log in to cPanel and navigate to Email...

 How to use Spam Assassin Advanced

As our servers support using custom SpamAssassin configuration files, you can also manually edit...

 I cannot view Sent, Trash, Drafts, Junk and other folders

If your IMAP folders are missing, please subscribe to them again and they will appear. Subscribe...

 Opt-In Email Marketing Vs. Bulk Email

Spam Though many people practice email marketing to promote their goods and services, some don't...

 Protect your INBOX from SPAM

You may also configure your SPAM ASSASSIN setting in your CPANEL to cut down on the amount of...

 Setting up mail on iPhone (iOS 10)

 Understanding and Resolving Email Bounce 550 5.7.1 Error

When it comes to email delivery issues, one of the most frustrating errors you might encounter is...

 Webmail programs

HBJamaica offers you a choice in webmail programs. You can pick whichever one you are most...

Powered by WHMCompleteSolution